I’m no Led Zeppelin groupie but I’ve always loved Hard Rock Café. Love the food; love the vibe; love the music. So naturally, when we headed over to Penang last month, I wanted to stay at the Hard Rock Hotel. The hotel with a difference. Not just another typical cookie-cutter hotel with prosaic elevator music and beige drapes, no sireee. Nope. This is a hotel for ROCKERS! Which of course, is something I’m not, but the tagline does say: Love All, Serve All.

By ‘All’, I don’t take it to include … kids. But there are lots of them. And quite a hearty number of them accompanied by grandmothers. Not Tina Turner-type grandmothers. Just plain regular ones.

Thankfully, I am distracted by the nice airy lobby, flooded in sunlight. Straight ahead, the lobby opens out to the pool area. Bright blue skies, purple beach towels, towering palm trees, an ultra-colourful water slide, the air filled with a happy chorus of shrieking and squealing.


Such a family-friendly place. I have nothing against families. I think families are like, nice and necessary (for society) and all that, but where’s the Rocker Vibe? Hmm, maybe it’ll hit us once we get to our room.

Because apart from the Beatles busts at the entrance …

… the rock star concert memorabilia lining the walls …

… and the statue of the King of Pop himself in the parking lot, there isn’t any other ‘rocker’ element. At least not as much as I’d expected.
We get the key to our room and hop into the elevator, which ironically, is deathly silent (and air-cond-less too, I might add).

We get to our room and I am … disappointed. Don’t get me wrong; it’s a perfectly decent room but it’s the kind of room I’d expect in a … Regular Hotel. It’s – of all the safest colours – white and beige. Sure there are the occasional punches of red but it’s hardly what I call wild. The room is small too. Where are all the rock stars? Where is Freddie Mercury? Guns N’ Roses? Bon Jovi? I finally find a painting of Elvis Presley above the sink. Hmm. I am not overtaken by an urge to wear leather pants and line my inner rims with kohl, I’ll tell you that much.

It isn’t all bad though – the view is great and the bed, sublime.

The next morning, we get up and head down for breakfast. We get to the restaurant and whoa, it’s like stepping into a Chinese restaurant. It is so noisy – a mass of hungry, wild-eyed holiday-makers filling up their plates furiously, cutleries clanking, grandmothers jabbering, kids whining – and everywhere you turn, people are rushing in every direction.

There’s even a tray of dirty dishes piling up by the door.

Despite breakfasting in this gourmet war zone, I have to say, it’s a great spread. The food rocks. Every guest is extremely well fed.

Speaking of food, later that day, I have a burger at the Café and it is deeee-lish. I slurp it all up. *smacks lips*
After a couple of days, I begin to make peace with the fact that, while Hard Rock Hotel isn’t as rocking as I’d hoped, it’s still a pretty neat place to stay. I’m no rebel rocker anyway so I stop griping. (I listen to Lenka, for god’s sake.) Once I get over that, the hotel kinda grows on me.
One of the things I wind up enjoying most about the hotel is the hustle and bustle. There’s a sense of openness … hominess … it’s unpretentious … and unapologetically family-friendly. I feel at home there in a way I never did in any other hotel. I’m giddy with the feeling that here, I can probably get away with anything, you know, like shuffling down to the lobby in my bathrobe.

I also like that there’s always something going on and always something to do: live bands perform every night …

… there are shows by the pool …

… you can ride horses on the beach, go parasailing, and of course, do the banana boat ride. I hear that there are also classes held throughout the day – aerobics and that sort of thing. That’s great. If only somebody had told me about them. I find out only upon checking out, so I guess guest communication can do with a little improvement.
While there were some teething problems and they do have a way to go before they can claim to offer ‘Extreme Rock Star Service’, I did enjoy my stay there. So, while my time at Hard Rock Hotel wasn’t exactly what I’d expected, I can tell you one thing: it sure beats staying at the Holiday Inn.